Open a command prompt by hitting your Windows key and your R key simultaneously on your keyboard, then type cmd.exe and hit enter. If you’re not connected to the internet, checking cables is plugged in properly, ensuring your router receives a signal from your service provider and making sure your network card is working are all standard first-steps.Īssuming everything looks in order on the hardware level, you can also start checking things individually between your computer, your network card, and your router.
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